Returns & Exchanges
At LATHR, we want you to love your self-care routine, which is why we offer a 30-day satisfaction guarantee on all our skincare products. If you are not completely satisfied with your purchase, you can return your items for a full refund or exchange within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
Pack Your Items
Securely place the products in their original packaging, ensuring all lids are tightly sealed to prevent leaks during transit.
Ship It Back
Print your prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing